- Information We Collect: We may collect the following types of personal information from our customers:
1.1. Contact Information: This includes your name, address, email address, and telephone number.
1.2. Payment Information: We may collect payment information, such as credit card details or other financial information when you make a purchase.
1.3. Order Information: We collect information related to your orders, including the products you purchase, quantities, and delivery details.
1.4. Customer Preferences: We may collect information about your preferences, such as your preferred delivery time or any specific instructions related to your order.
1.5. Communication: We may keep records of any communication you have with us, including emails or messages through our website or social media channels.
- How We Use Your Information: We use the collected personal information for the following purposes:
2.1. Order Fulfillment: We use your information to process and deliver your orders, communicate with you regarding your purchases, and provide customer support.
2.2. Improving Our Services: We may analyze customer data to understand preferences, trends, and purchasing behavior. This helps us enhance our products, services, and overall customer experience.
2.3. Marketing Communication: With your consent, we may send you promotional emails or newsletters to inform you about our latest offers, discounts, or upcoming events. You can opt-out of these communications at any time.
2.4. Legal Compliance: We may use your personal information to comply with applicable laws, regulations, or legal processes.
- Information Sharing and Disclosure: We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
3.1. Service Providers: We may disclose your information to trusted third-party service providers who assist us in operating our business, such as payment processors, delivery partners, or IT support providers. These providers are bound by confidentiality agreements and are only allowed to use the information for specific purposes necessary to provide their services to us.
3.2. Legal Requirements: We may disclose personal information if required to do so by law or in response to valid legal requests or court orders.
- Data Security: We take reasonable measures to protect the personal information we collect against unauthorized access, disclosure, alteration, or destruction. We use encryption, secure server connections, and other safeguards to protect your information.
- Your Rights: You have certain rights regarding your personal information, including the right to access, correct, or delete your information. You may also have the right to withdraw your consent for certain processing activities. Please contact us using the information provided below to exercise your rights.